Frequently Asked Questions

How is Equicore different from the sites I’m already used to using?

Equicore is the first platform designed for the equine industry. It combines records from multiple sources under one record per horse. We have proprietary merging algorithms that allow us to analyze data from multiple databases that a horse may have acquired during its life, including but not limited to identification data, breeding data, and competition data. We ONLY display data from verified sources and we view data quality as our primary goal.

Do I have to commit to a membership to sign up for a free trial?

Absolutely not. Our free 14-day trial is a no strings attached arrangement. Payment is not made until your trial period ends. You can sign up here for a trial in 30 seconds or less.

What forms of payment do you accept?

We accept all major debit and credit cards from customers in every country in 100+ currencies. Including, MasterCard, American Express, Visa, and Discover. We also accept PayPal and Apple Pay.

How do I know I can trust your information?

We only display data from verified sources and do not edit or alter the information in any way.

What will you do with my contact information?

We do not share your personal information with any third parties. We will only use it to contact you regarding Equicore updates or releases.

My login isn’t working

If you’re having trouble logging into your account please contact us at support@equicore.com or you can contact us on Social media using #Support and we’ll do our best to help you resolve the issue quickly.

I can’t remember my password

Click here or on the login page click the link Forgot Password. Enter your Equicore account email address and we’ll send you an email with your password. If you’re still having issues please contact us at support@equicore.com.

Can I register my horse with Equicore?

Equicore does not register horses. We are a big data platform that only includes data from verified sources such as breed registries, competition federations, or other companies / agencies with verified data.

Why can’t I find my horse in your system?

It is our mission to empower every individual involved in the equine industry through clean, accurate and complete data. Of course, this is a big project! With over 1.6 million horses in our database we are well on our way but there is still a long way to go. We are constantly adding new sources and new horse records to our database but if you can’t find a horse you’re looking for we likely haven’t included a source with their data to our records…. Yet.

Contact Us

18452 E 111th St Suite 106

Broken Arrow, OK 74011

support@equicore.com

Copyright Equicore® 2017

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